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Tuesday, September 19, 2023
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It was rousing round of hot topics as travel industry leaders - Air Canada and Air Canada Vacations' Lisa Pierce, TDC and Transat's Joseph Adamo, Trevello's Zeina Gedeon and Ensemble's Michael Johnson - took to the stage at ACTA's summit in Toronto on Sept. 14 to participate in a panel. From scheduling to ChatGPT to fees, here's a recap of what was said.
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G Adventures is back to full sales support coverage across Canada with the appointment of Ana Santa Maria to the role of global purpose specialist for Alberta and the Prairies. Sara Murphy has also been named regional marketing manager for Canada, where she will be working on brand marketing opportunities and tourist board opportunities.
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Hurtigruten Expeditions will soon rebrand under a new name – “HX.” new The name, which includes a new logo, is a nod to Hurtigruten Expeditions and its origins, the company wrote in a press release on Thursday (Sept. 19). Livery repainting of the fleet’s six ships will commence over the next 18 months.
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Azores Airlines has announced new direct flights between Funchal and Toronto. The service that connects Canada to the capital city of Portugal's Madeira archipelago will start in June 2024 and run until September, the airline said. And flights are available for purchase now.
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Cunard will be rolling out a new Wi-Fi service on board as it launches SpaceX's Starlink across its fleet. Starlink Low Earth Orbit (LEO) lets guests share photos and videos, stream films, and enjoy other content on board with a more reliable Wi-Fi connection at faster speeds.
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It was a big weekend for “the world’s biggest weekend” – Royal Caribbean International’s Utopia of the Seas is now one step closer to its debut in Port Canaveral, Florida, in July 2024. The Oasis Class ship floated for the first time over the weekend, marking its next phase of construction at the Chantiers de l’Atlantique shipyard in Saint-Nazaire, France.
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Collette has launched its “106 reasons to travel” flash sale in celebration of the company’s 106th anniversary. The sale runs from September 18-25, 2023. Travellers can save up to 15% during this window when they book a Collette tour to Europe and North America. Conditions apply.
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Early Tuesday morning (Sept. 19), 104 children from Alberta and the Northwest Territories, many of whom have never stepped foot on an airplane, took off on the trip of lifetime. Departing from Edmonton airport, the children from Dreams Take Flight jetted off for a theme park in California, marking the 30th anniversary of the Edmonton chapter of the organization.
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Carnival Cruise Line is introducing new vegan menus, some of which have just been added on board Carnival Freedom in Port Canaveral, Fla. and Carnival Horizon at PortMiami. Going forward, the new vegan menus will be implemented fleetwide in a phased approach through the end of year.
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American Queen Voyages (AQV) is bringing back its popular Fall Flash Sale. On select voyages in 2023, travellers can receive up to $4,000 in savings and $200 "Your Choice" onboard credit. The flash sale will run for 72 hours, expiring on Sept. 21, 2023.
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IN CASE YOU MISSED IT
The Atlantic Canada Airports Association says changes that are being proposed to Air Passenger Protection Regulations could increase prices and reduce service in region that’s already facing connectivity issues. The association outlined concerns in a submission to the Canadian Transportation Agency, which has been gathering feedback on changes to the charter.
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Transat Distribution Canada (TDC) – Marlin Travel, TravelPlus, Affiliates, Transat Travel and agent@home in English Canada – is riding a wave of success as business continues to boom. The network, over the weekend, held its national conference in Toronto, where PAX caught up with the team to talk booking trends, sales tips and a new campaign that promotes advisors.
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Air passenger complaints to the Canadian Transportation Agency (CTA) have reached more than 57,000, reaching a new high, reports say. The data reveals that the CTA, on average, has faced more than 3,000 complaints per month over the past year, with the current amount coming in at more than three times the total recorded in September last year.
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