Sunwing Vacations has announced updates to its Instant Group Quotes as part of an ongoing commitment to providing a frictionless group booking experience for travel agents.
Agents can secure their clients’ fall and winter vacations with Sunwing to destinations such as Cancun, Los Cabos, Puerto Plata, Varadero and the West Indies locales of Antigua, Saint Lucia, St. Maarten and Grand Bahama, with added convenience of improved group quoting capabilities.
The refreshed Instant Group Quotes application includes new features and updates to existing features that are "critical to the group booking experience," according to a press release shared Wednesday (Aug. 30).
Agents can look forward to a modern design and simple navigation during the quoting process, and more instant quoting options in one session, the company says.
The revamp also includes more convenient features, like easy-to-edit mobile-friendly forms, automatic population of agent details and a Group Sales Representative automatically assigned to each agent’s quote for more efficient service.
Tracking quote expiry dates will also now be easier with new search filters added to an agent’s group quote history.
Complementary to this, agents will now enjoy a new Group Booking Request form with several valuable features designed to help them save time, the tour operator says.
Agents can submit the details of their group booking request using the link provided and the information will feed directly into Sunwing’s new lead management system powered by Salesforce.
This will ensure turnaround times for booking confirmations and contract issuances are faster and accurate, and unnecessary back-and-forth communications are eliminated. With this new form, a simple summary of the booking request will be provided for review, and the booking confirmation and contract will be sent to the agent within one business day.
In celebration of Sunwing’s new take on group bookings, the tour operator is offering agents the chance to win one of two, seven-night all-inclusive getaways for two to Riu Latino with every booking made by October 31, 2023 using the new Group Booking Request form. Vacation giveaway winners will be selected on November 1, 2023.
The company says webinars with useful tips on how to navigate the new Instant Group Quotes updates, new Group Booking Request form and confirming group contracts with e-signatures are now available on Sunwing’s Agent Portal at sunwingagents.ca.