Goway has changed its terms and conditions in light of the COVID-19 (coronavirus) outbreak.
Effectively immediately for all new bookings, all travel deposits made to Goway from Mar. 3 to Mar. 31, 2020 will be transferable to another Goway destination or travel date. This means that travellers can place a deposit now and secure the peace of mind knowing that should they choose not to go to the destination, they’ll have the freedom to transfer their deposit to any other Goway destination of their choice.
Deposits with Goway never expire, which means that travellers do not have the pressure of a travel deadline or feel forced to make any major decisions on short notice.
Flexible cancellation structure
In addition, as a gesture of goodwill, Goway is providing a more flexible cancellation fee structure for travellers.
For new bookings deposited from Mar. 3 to Mar. 31, 2020, in the event of a cancellation for a non-insured reason, Goway will offer 25 per cent of the cancellation fees as a future travel credit. This future travel credit is provided up until five days prior to departure, and is valid for one year from date of issue for travel to the same destination.
Goway also offers an insurance policy that covers 75 per cent of cancellation fees, regardless of reason for cancellation, as long as travellers cancel at least two days before scheduled departure. This cancellation benefit is not valid to residents of New York.
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