Due to the continuing global pandemic, G Adventures has taken "the unfortunate but necessary decision" to further suspend all tours departing up to and including August 31st, 2020, the company announced on Friday (June 26th).
"The health and safety of our travellers and staff is our main priority and this is an essential measure to protect our travellers and our people at this time," the company stated in a release.
All travellers booked and fully paid on a tour departing up to August 31, 2020 will receive a 110 per cent travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension.
Travellers who haven’t yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.
The company is not suspending tours beyond August 31st as it wishes to keep the door open in the event the current situation evolves in a way that enables us to travel again.
"However, we do understand people may feel uncertain about travelling in the upcoming months, so we are offering travellers booked on tours departing up to December 31, 2020 the option to transfer their booking to a future departure date for the same price," the company stated.
Alternatively, travellers can pay in full and receive a 110 per cent travel credit for a future tour.
To help travellers feel confident to rebook using their travel credit, Lifetime Deposit or to make a new booking, G Adventures is offering a Book with Confidence policy, which lets them cancel and rebook their tour closer to the time of departure, giving them flexibility and peace of mind.
"We are more committed than ever to making our travellers’ safety a priority," the company stated. "Our new Travel with Confidence policy features enhanced health and safety procedures on all of our tours from the moment travellers arrive to the moment they leave to provide them with even more confidence while travelling. And for those travellers looking for even more confidence, we've this week launched our Travel with Confidence Plus Collection of 37 small group tours which include all the benefits of our Travel with Confidence policy, plus additional physical distancing measures."
G Adventures is notifying all travellers regarding tour suspensions and advising travellers with flight bookings to contact their insurance / air providers for details on compensation.
Travellers and agents with questions are asked to refer to the online FAQ page or to contact G's sales team.
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