Thursday,  April 2, 2020  7:42 am

COVID-19: Sunwing adds flexibility policy on all reservations


COVID-19: Sunwing adds flexibility policy on all reservations

Sunwing has issued a flexibility policy for clients who may be reluctant to finalize their vacation plans amidst the COVID-19 outbreak.

"In order to alleviate these concerns, we offer a more flexible way to change the reservations that will be made during the next two weeks," the company said in a statement.

The flexible options below apply to all reservations made with Sunwing, including flight only or hotel reservations only, as well as vacation and cruise bookings.

For bookings made between Mar. 4 and Mar. 19, 2020, Sunwing eliminates the administrative fees usually applied on the first change. This provision applies to all new reservations whose departure date is scheduled between Mar. 4 and June 24, 2020.

Any modification must be made no later than 14 days before departure, otherwise the regular conditions will apply. In addition, the regular conditions will apply if the modification results in a lower or higher price. Cancellation fees continue to apply.


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