Allan Brooks, director of market sales for Canada at Celebrity Cruises, has released a video message in support of Canada's travel trade communities during the COVID-19 pandemic.
In addition to offering well wishes, Brooks, in particular, thanks travel advisors for sharing "valuable feedback" with him and his sales team over the past few weeks.
"That feedback is not falling on deaf ears," Brooks says in the video. "Our leadership and support teams in Miami are working diligently on creative new programs to help support you and your clients even better."
Brooks points to Royal Caribbean's Cruise with Confidence program, which, for one, protects agent commissions on both cancelled sailings and future cruise bookings.
"We know we’re going to get through this," Brooks says. "Please keep that feedback coming."
PAX will be publishing videos from the travel industry all month as part of its Travel Trade Professionals Club, an initiative designed to keep the industry connected during the COVID-19 pandemic.
Watch Allan Brooks' complete video here.
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