"Our industry has demonstrated strength and resilience time and time again," says Amélie Brouhard, vice-president, Canada and Mexico, at Club Med, in a new video supporting Canada's travel trade amid the COVID-19 pandemic.
"We are in a situation of unprecedented magnitude, which impacts every single one of our resorts worldwide," Brouhard says, affirming Club Med's commitment to working alongside travel agents "every step of the way" during the crisis.
Brouhard notes that Club Med has extended its cancellation policies to "allow your clients to travel again only when they feel comfortable."
"We believe that, when the crisis has passed, people’s desire to escape, live to fullest and reconnect with their loved ones will be stronger than ever," she says. "When that time comes, we will be ready to provide you with the best support to maximize the rebound and bring back to life this passion for travel that drives each of us."
PAX will be publishing videos from the travel industry all month as part of its Travel Trade Professionals Club, a campaign dedicated to keeping the industry connected during the COVID-19 pandemic.
Watch Amélie Brouhard's complete video here.