The 'Monday Minute' is a weekly feature at PAX dedicated to highlighting the movers, shakers, leaders and rule-breakers in Canada's travel agent community. Wanna be profiled? Wanna nominate someone? Email email@example.com!
Name: Michelle Farrugia
Company: Transat Travel
Where do you live? London, ON
How long have you been a travel agent? 28 years
What is your specialty? Adult-only, all-inclusive, beach vacations, coach tours, couples & romance, cruises, family vacations, golf, honeymoons, luxury cruises, luxury hotels, river cruises, transatlantic cruises.
What do you love most about being a travel agent? The thrill of giving my clients the experience of meeting new people from different countries and different cultures, which increases their knowledge of the world while giving them memories for a lifetime.
What's one travel trend you've noticed as of late? Multi-generation trips are on the increase, as well as genealogy trips.
Of all the bookings you’ve made, which itinerary and/or travel package are you most proud of? An Arctic safari with Adventure Canada for four fantastic ladies who travel independently; their exotic trips have always taken them far off the grid.
What's your number one piece of advice to other travel agents? Every year, take at least one trip yourself to experience a new destination on your bucket list. Life is short - what are you waiting for?
Don't miss a single travel story: subscribe to PAX today!