The 'Monday Minute' is a weekly feature at PAX dedicated to highlighting the movers, shakers, leaders and rule-breakers in Canada's travel agent community. Wanna be profiled? Wanna nominate someone? Email firstname.lastname@example.org!
Name: Cathy McDonald
Company: Travel Professionals International
Location: Halifax, Nova Scotia
How long have you been a travel agent?: Three years
Specialty: Adventure travel
What do you love most about being a travel agent?: I truly am doing exactly what I love, so I'm fulfilling my dreams along with those of my clients.
What's one travel trend you've noticed in consumers as of late?: Luxury safari travel.
What's the most creative thing you've ever done to secure a sale?: Taking my own safari clothes and gear to a client meeting to show them what they would need when they travelled.
What's your proudest sales achievement to date?: Selling a customized luxury safari tour in Botswana with Wilderness Safaris and adding on an extensive package of pre- and post-events for my clients. I had travelled to the locations and it was my experience and in-depth knowledge that made this my largest sale to date.
What's your number one piece of advice for other travel agents?: Sell what you enjoy and stay focused.
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