On May 31, 2022, the Travel Industry Council of Ontario’s (TICO’s) Board of Directors approved 26 claims against the Ontario Travel Compensation Fund totalling $70,056 to assist 46 consumers who did not receive the travel services for which they had paid.
The approved Ontario Travel Compensation Fund claims are as follows:
- Fly Jamaica Airways: 5 claims to assist 6 consumers, totalling $4,737
- Jet Airways: 5 claims to assist 6 consumers, totalling $4,049
- Sunmed Holidays Inc.: 16 claims to assist 34 consumers, totalling $61,271
The Ontario Travel Industry Compensation Fund is wholly-financed by the industry to protect consumers who do not receive the travel services for which they paid, due to the insolvency or bankruptcy of an Ontario-registered travel agent or travel wholesaler or due to the cessation of an end supplier airline or cruise line.
The Fund, administered by the Travel Industry Council of Ontario, only covers consumers who have booked through an Ontario-registered travel agent.
TICO may be contacted at 1-888-451-TICO or firstname.lastname@example.org.