In the wake of Canada's major carriers suspending flights to Mexico and the Caribbean until April 30, Blue Cross has decided to temporarily suspend sales of new travel insurance contracts for all trips to these same destinations.
The measure came into effect on Friday, February 5th.
Blue Cross explains that it wants to "contribute to collective efforts aimed at controlling the progression of COVID-19 [and] ensuring the safety of [its] customers."
"Extension requests for these destinations will only be accepted in exceptional cases," said Sylvain Charbonneau, president and CEO of Blue Cross.
All Blue Cross policyholders who have an annual travel insurance contract will have received a communication informing them of the decision.
"However, as we are missing the contact details of many of your customers, it will be important that you notify them of this suspension of sales," said Charbonneau, in a message to travel agents.
Advisors wishing to know more are invited to contact Blue Cross at 1.866.732.2538.
Don't miss a single travel story: subscribe to PAX today