Sandals Resorts is installing carbon monoxide detectors in all of its guest rooms at Sandals Emerald Bay in the Bahamas, where three American visitors died earlier this month and a fourth became ill.
The company issued a statement on Instagram following the conclusion of an investigation into the deaths, which were first reported on May 6.
As per a story published by local newspaper the Nassau Guardian this week, it was carbon monoxide poisoning that led to the death of Robbie Phillips, 65, and her husband Michael Phillips, 68, from Tennessee.
The pair had a connection to the travel agency community, owning Royal Travel while Robbie Phillips, being a specialist in Sandals vacations, called herself "The Sand Lady.”
The third guest was Vincent Chiarella, 64, from Florida; his wife, Donnis Chiarella, 65, was found alive and was airlifted to a hospital, where she was reported to be in stable condition. She has since been released from hospital.
“Despite initial speculation, Bahamian authorities have concluded the cause was an isolated incident in one standalone structure that housed two individual guest rooms and was in no way linked to the resort’s air conditioning system, food and beverage service, landscaping services or foul play,” Sandals said in its statement.
In addition to installing CO detectors in all rooms at Sandals Emerald Bay, devices will also be places in all guest rooms throughout Sandals portfolio, even though that is currently not mandated in any Caribbean destination where the company operates.
“We remain devastated by the unimaginable event that occurred at Sandals Emerald Bay Resort earlier this month that resulted in the loss of three lives, including two members of our beloved travel advisor community, and the recovery of a fourth guest,” Sandals stated. “We wish to once again extend our deepest sympathies and our heartfelt condolences to the Phillips and Chiarella families.”
As per reports, the couples were staying in separate villas next to each other in the same building at Sandals Emerald Bay when the incident occurred, and officials said there were no signs of trauma to their bodies when they were found.
The victims’ families have requested a private pathologist to conduct separate autopsies, Minister of Health Dr. Michael Darville told media last week.
The State Department said in a statement that it was “closely monitoring” the local investigation.