Monday,  December 6, 2021  8:41 am

Accor offering COVID-19 testing options at all properties in Canada, U.S.

  • Hotels
  •   03-12-2021  11:43 am
  •   Pax Global Media

Accor offering COVID-19 testing options at all properties in Canada, U.S.
The Plaza by Fairmont in New York City. (
Pax Global Media

Hospitality group Accor has announced a partnership with the leader in next-generation digital healthcare technologies x.labs to provide COVID-19 testing options to leisure guests and groups across all Accor-managed hotels in the U.S. and Canada.

Starting this month, guests in both countries can purchase PreCheck PCR testing kits by x.labs. These kits combine the latest in smart tech and digital healthcare with an in-app wellness and symptom survey, FDA-approved Bluetooth smart thermometer and FDA-authorized COVID-19 self-collection diagnostic PCR test that provides results in as little as 24-48 hours.

PreCheck PCR testing kits will also be available to order directly from x.labs for at-home testing prior to traveling through a special co-branded Accor and x.labs website. 

Accor operates hotels in 110 countries and 5,100 locations covering several brands, including Fairmont, SLS, Mondrian and many others. 

Meetings, events, groups

For groups hosting meetings and events at Accor properties, planners will receive special access to a concierge contact at x.labs to coordinate at-home PreCheck diagnostic testing kits and/or on-site COVID-19 antigen rapid testing for attendees. 

To organize advance PreCheck PCR testing kits, planners simply place an order with the x.labs concierge and the kits will be sent directly to attendees for at-home testing. 

Planners can setup parameters for clearance to attend their meeting or event – including a negative PCR test, acceptable temperature range, and customizable wellness and symptom survey – and track results via the PreCheck App prior to the event.

Planners may also order antigen rapid tests directly through the x.labs concierge; however they must arrange for a local medical professional to administer onsite testing. 

Planners can track test results in real-time via the READY App to see who has been cleared for attendance.

Both PreCheck PCR testing kits and antigen rapid testing kits are available through x.labs at preferred pricing offered exclusively for Accor guests and clients. 

Accor is not involved in the administering of tests. 

Testing top of mind

“The health, safety and well-being of our staff, guests, owners and partners remains our top priority," says Andrea Torrance, senior vice-president, guest experience, Accor North & Central America. "As travel starts to reopen, COVID-19 testing and screening will continue to be top of mind. By partnering with x.labs, we are able to provide guests and planners with an organized testing solution for a more seamless and comfortable travel experience.”

This announcement is the next step in a series of positive developments including the launch of Accor’s ALL SAFE hygiene and cleanliness prevention label and the Group’s strategic partnership with AXA which provides free access to telemedicine to guests across the 5,000 Accor hotels worldwide. 

To learn more about the extensive measures Accor is taking to safeguard, protect and care for its valued guests and employees, visit and

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