Saturday,  July 2, 2022  1:37 am

Windstar launches new agent program


Windstar launches new agent program

Windstar Cruises has launched its Star Promise program, a new travel agent partner initiative aimed at making agents’ jobs easier to successfully sell and manage reservations for the line’s six luxury yachts.

Windstar recently surveyed 20,000 travel agent partners, listening and creating Star Promise in response to their constructive feedback. The travel agent-centric Star Promise initiative revolves around four cornerstones of success and features new corresponding programs and services, the cruise line said in a release. The Star Promise initiative includes:

  • The Star Groups program makes it easier to attain tour conductor credits in addition to new bonus commission opportunities. Within the Star Groups program, there are two levels of benefits: Star Group and Star Advantage, depending on promotional dates and savings fares.
  • The Star FAM program gives agents star treatment with free cruises to experience the product first-hand, on select dates through 2016. To apply, travel agents should log in to Windstar Cruises’ Travel Agent Center: http://www.agentcenter.windstarcruises.com/ and submit the form online.
  • The Star Specialist program helps agents discover useful tips about Windstar Cruises with a training program designed to help deepen confidence when selling the brand.
  • The Star Service program concentrates on helping and supporting agents by responding to requests by the next business day and working towards a speedy resolution thereafter. The commitment is from both reservations and sales professionals at Windstar.

For more information on Windstar’s new travel agent initiative Star Promise, visit http://www.windstarcruises.com/starpromise/.

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