Sunday,  May 31, 2020  2:56 pm

Hurtigruten extends temporary suspension through June; adds flexible rebooking policy

  • Cruises
  •   05-11-2020  9:35 am
  •   Pax Global Media

Hurtigruten extends temporary suspension through June; adds flexible rebooking policy
Hurtigruten says it plans to restart operations June 16th.
Pax Global Media

As a response to the global COVID-19 pandemic, Hurtigruten will extend the temporary suspension of worldwide sailings to mid-June. The company aims to gradually restart operations from June 16th.

"We are two months into what is a truly extraordinary situation. In one way or another, the consequences of the pandemic impact us all," said Hurtigruten CEO Daniel Skjeldam.

As the company extends suspension of pole-to-pole operations of their fleet of small, custom built ships until June 15th, Skjeldam says Hurtigruten hopes to gradually restart their cruises from mid-June.

"There is still a lot of uncertainty in what the next weeks and months will bring. However, we do see international restrictions gradually being lifted," Skjeldam said. "Step by step, the pandemic is being brought under control. Businesses are re-opening and everyday life is slowly getting back to a degree of normality."

In Norway, where Hurtigruten is headquartered and which is one of the most popular destination for Arctic cruises - schools, kindergartens, restaurants, cinemas and hairdressers are already open and travel restrictions are gradually lifted.

"Gradually restarting operations within Norwegian waters are natural first steps towards a normalization for us. The size and scale of our step-by-step restart is dependent on national and international travel restrictions, government support and other external factors outside of our control. But we are eager to welcome guests on board our ships again," Skjeldam said.

Safety first

Hurtigruten also plans to gradually restart Arctic expedition cruises this summer, according to Skjeldam “in areas where restrictions are lifted – where and when we believe it is safe."

"Nothing is more important to us than the safety and well-being of our crew and guests. We are working closely with all relevant authorities, experts and agencies to ensure a safe and sensible restart of our expedition cruises," Skjeldam said.

Even before the global outbreak, Hurtigruten imposed strict measures and protocols to combat the spread of the virus. Hurtigruten have not had any confirmed or suspected cases of COVID-19 on any ships. 

"In total, we will implement hundreds of small and larger measures to keep our guests and crew safe and healthy," Skjeldam said. "Some of them are transitory, some will be permanent. But from even stricter hygiene protocols to reduced guest capacity to allow social distancing, this will give you a safer voyage without impacting the experience."

Flexible rebooking policy 

As there still is a lot of uncertainty surrounding international travel restrictions in the following weeks and months, Hurtigruten has introduced a flexible rebooking policy.

To give explorers the confidence needed for their travel plans during these extraordinary times, Hurtigruten offers free rebooking for all guests on all voyages departing before 30 September.  The guests are offered rebooking and a future discount of 10 per cent, to any future Hurtigruten cruise - Expedition or Norwegian Coastal – in 2020 or 2021.  

For full policy and rebooking options, please click here to visit Hurtigruten’s dedicated information page. 

Following the latest developments of the pandemic, including local and global travel restrictions and advisories, government support, Hurtigruten have decided to extend the temporary suspension of operations.

Hurtigruten Norwegian Coastal Voyages

Operations on the scheduled Bergen - Kirkenes – Bergen voyages will be suspended until June 15th 2020.

The company is planning for a gradual restart of operations on the Norwegian coast. The first planned departure will be MS Finnmarken from Bergen on June 16th.

Following June 16th, Hurtigruten will make decisions for each and every voyage individually. The company will update all booked guests on any changes that will affect their voyage as soon as possible, and no later than three weeks (21 days) before the scheduled ship’s departure.

In agreement with the Norwegian Ministry of Transport, Hurtigruten has deployed two ships in an amended domestic schedule. The newly upgraded MS Richard With and MS Vesterålen is bringing critical supplies and goods to local Norwegian communities. This service will continue through Jun 15.

Hurtigruten Expedition Cruises

All Hurtigruten expedition cruises are temporarily suspended, with a number of voyages affected - including voyages with battery hybrid powered MS Fridtjof Nansen to Norway and MS Roald Amundsen to Alaska and the Northwest Passage, as well as some cruises to Svalbard and Iceland. A full an updated list of cancelled voyages can be found here.


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