As a response to the continuing global coronavirus outbreak, Hurtigruten will extend the temporary suspension of operations from pole to pole.
The temporary suspension period will be extended as follows:
- All Hurtigruten expedition cruises will be suspended until May 12. In addition to previously-cancelled cruises, this includes the MS Fridtjof Nansen’s departure from Hamburg, Germany on April 29 as well as MS Spitsbergen’s departure from Longyearbyen on May 6.
- In addition, Hurtigruten’s Alaska expedition cruise season will be postponed to July due to new travel restrictions from Canadian authorities. This means that the May 17, May 31, Jun 12, Jun 24 and July 1 MS Roald Amundsen Alaska departures unfortunately will be cancelled.
- Operations on the Norwegian coast will be suspended through May 20. As of now, the first scheduled round trip departure from Bergen will be on May 21.
“The situation is affecting virtually everyone in one way or another – Hurtigruten is no exception,” said Hurtigruten CEO Daniel Skjeldam, acknowledging that the line has not had any confirmed nor suspected cases of COVID-19 on its ships. “This is a setback for us, for the local communities we work with and for our guests. But the setback is only temporary.”
In agreement with the Norwegian Ministry of Transport, Hurtigruten has deployed two ships in an amended domestic schedule. The newly upgraded MS Richard With and MS Vesterålen are bringing critical supplies and goods to local Norwegian communities hit hard by travel restrictions.
Flexible rebooking policy
To give explorers the confidence needed for their travel plans in a difficult and uncertain situation, Hurtigruten has introduced a flexible rebooking policy.
Guests who have their voyages cancelled because of the temporary suspension of operations are offered a Hurtigruten Future Cruise Voucher in the amount of 125 per cent of amounts paid (including fees). They will also get a 10 per cent discount on any future Hurtigruten cruise - Expedition or Norwegian Coast - from July 1, 2020 to Dec. 31, 2021.
Even though they are not affected by the temporary suspension of operations, guests booked on voyages through Sept. 30, 2020 are offered rebooking, without any rebooking fee and a future discount of 10 per cent to any future Hurtigruten cruise - Expedition or Norwegian Coastal - for departures between July 1, 2020 and Dec. 31, 2021.
The full rebooking policy can be found here.