Celebrity Cruises is closely monitoring global developments regarding the coronavirus, and says it is "fully focused on protecting the health and safety of our guests and crew.
To comply with guidance from CDC, WHO and other public health authorities around the world, Celebrity is implementing several global measures to protect guests and crew. These measures are intentionally conservative and apply to anyone boarding Celebrity's ships, guests and crew alike.
These temporary safety precautions will remain in place for a projected period of 30 days and will be reviewed daily for revision as conditions warrant. Updates will be posted daily on this website. Until further notice, all ships in the Royal Caribbean Cruises Ltd. fleet will adopt the following health screening protocols:
1. Regardless of nationality, we will deny boarding to:
- Any guest who has travelled from, to or through mainland China, Hong Kong, Macau, Iran, South Korea, and the Italian regions of Lombardy and Veneto in the past 15 days.
- Any guest who has come in contact with anyone with 15-day prior travel to mainland China, Hong Kong, Macau, Iran, South Korea, and the Italian regions of Lombardy and Veneto. The CDC characterizes contact with an individual as coming within six feet (2M) of a person.
- Guests who report feeling unwell or demonstrate any flu-like symptoms.
2. There will be mandatory specialized health screenings performed on:
- Any guest who has travelled from, to or through Japan, Singapore, Thailand, and Italy (all regions other than Lombardy and Veneto) in the past 15 days.
- Guests who are uncertain about contact with individuals who have traveled from, to or through mainland China, Hong Kong, Macau, Iran, South Korea, Japan, Singapore, Thailand, and Italy in the past 15 days.
Guests presenting with fever or low blood oximetry in the specialized health screenings will be denied boarding.
All guests that are denied boarding due to these restrictions will receive full refunds.
Celebrity also has rigorous medical protocols in place to help passengers and crew members who feel unwell while sailing. Our protocols include professional medical treatment; quarantine of unwell individuals from the general ship population; and intensified ship cleaning, air filtration, and sanitization procedures.
Guests with questions may contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. Travellers may also visit www.celebritycruises.com/contact-us for a complete list of global contact information.
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