Bahamas Paradise Cruise Line has issued a formal response to the March 8 n-COVID19 U.S. State Department travel advisory, emphasizing the strength of its unique Bahamas vacation product.
The official statement is as follows:
“We want to reassure travellers that the U.S. State Department’s recommendation is just that, a recommendation, and there are currently no restrictions for those who choose to travel by cruise ship. The safety, health and wellbeing of our guests and crew will always remain our top priority and while we continue to monitor this situation closely – maintaining communication with the World Health Organization and Centers for Disease Control and Prevention – we firmly believe the risk to our guests and crew members remains very low. We will not permit any persons who have traveled or transited from countries currently identified in the CDC list. Additionally, we have a Health Declaration in place and we are prepared to take all necessary preventative measures as circumstances indicate.
As the only provider of two-night cruises, Bahamas Paradise Cruise Line offers a fun, quick, carefree vacation option, with no passport required. By traveling with us, consumers can avoid sacrificing their vacation during these challenging times, enjoying a two-night micro-cation with an unforgettable day on Grand Bahama Island. We invite those seeking a quick, worry-free getaway to experience Bahamas Paradise Cruise Line, and we look forward to seeing travelers onboard.” – Oneil Khosa, CEO, Bahamas Paradise Cruise Line."
Cancellation policy update
The company has also updated its cancellation policy for travellers with concerns; the updated “Sail with Ease Policy” is as follows and valid on any new bookings made now through the end of 2020:
Cruise passengers traveling in less than 30 days may change to a new sailing date at no charge, with price protection and the transfer of any promotional offers or supplements.
Cruise passengers travelling in more than a month can cancel with no charge or take the opportunity to transfer to a future sailing, receiving up to a $50 onboard credit.
Cruise & Stay passengers traveling in the next 45 days may change to a new sailing date at no charge or cancel for any reason, receiving a future Cruise & Stay credit. Cancellations with future bookings will be made at the prevailing rate but will include the transfer of any existing promotional offers or supplements.
Cruise & Stay passengers travelling in 46 days or more will be given the opportunity to cancel for any reason. Those wishing to rebook on a future date can do so at prevailing rates with a $50 onboard credit.
“While traveling with us is a wonderful way to experience a quick, close-to-home Bahamas getaway, we understand some people do still want the confidence of being able to change their plans up until the last minute. We will continue monitoring the situation and maintaining flexibility, ensuring our guests feel comfortable and confident, helping them enjoy the vacation they very much deserve,” said Khosa. “We also remain deeply dedicated to our valued travel advisor partners and are committed to doing everything we can to help them through this difficult moment. We will overcome this together, just as we have many other things in the past.”
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