The Travel Industry Council of Ontario (TICO), on Aug. 24, held its inaugural meeting of the Consumer Industry Advisory Committee (CIAC), bringing together leaders with broad consumer and travel industry experience in a forum to exchange ideas, identify and discuss emerging issues in the travel sector.
One of TICO’s goals over the past year has been to get more input from stakeholders.
As such, the CIAC was launched to provide advice on new initiatives, policy matters, innovation and other changes that impact the travel marketplace.
"We seek input on strategies to bring greater awareness of consumer protection as well as provide advice and counsel on regulatory matters aimed at enhancing legislation administered and enforced by TICO," wrote TICO in a release on Thursday (Aug. 26). "These valuable insights and expertise will contribute to enhancing TICO‘s mandate and value proposition."
The following members of the CIAC have been announced:
Angela Dennis - Better Business Bureau Serving Central Ontario Inc. (consumer representative)
Carol Greenwood - Tourism Industry Association of Ontario
Dan Langevin - Softvoyage Inc.
Elliot Finkelman - Expedia Cruises
Howard Lichtman - Ethnicity Matters (consumer representative)
Joanne Gellatly - George Brown College
Judith Coates - Association of Canadian Independent Travel Advisors
Lorraine Nowina – (consumer representative)
Richard Ollier - Travel Health Insurance Association of Canada
“We are very pleased with the passion, experience and expertise as reflected on the inaugural Consumer and Industry Advisory Committee. The future travel related insights and advice will be invaluable to TICO’s Board of Directors and our management team as we navigate through a challenging travel recovery period and consider future innovations to enhance TICO’s consumer protection mandate,” said Richard Smart, TICO president and CEO, in a statement.
TICO is currently seeking one additional consumer position on the committee and interested applicants can contact firstname.lastname@example.org.
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