Grassroots organization Let’s Get Uncomfortable (LGU), anti-racism training and consulting firm UNPACK and the Tourism Industry Association of Ontario (TIAO) are hosting a virtual workshop in February that focuses on building better business through diversity, equity and inclusion.
The free online session, which takes place on Feb. 16, 2022, from Noon to 1:00 p.m. (EST), will outline steps to “conduct a discovery within your own operations and businesses to identify current gaps,” according to the event’s description on TIAO’s website.
“You will gain insights through hearing about other’s experiences in the marketplace as we share best practice stories and examples of how adjusting your business to be more inclusive lead to better business success,” the event page reads.
Featured guest speakers include Niyoka McIntosh, a wellness vacation specialist in Caribbean, Mexico and Tahiti travel, Shalene Dudley, CTA, WPICC, PMP - Lead Travel Concierge at Latitude Concierge Travels, Ltd. and Maria Ines, director of agent experience and loyalty, Independent by Flight Centre.
The event will be moderated by Maxine Gundermann, market sales manager, Eastern Ontario at Celebrity Cruises Canada.
Since summer of 2020, LGU panel discussions have addressed the realities of anti-Black racism in travel and tourism, sharing steps that professionals and organizations can take to prioritize diversity, inclusion and anti-racist practices.
“Building back our industry must include a plan and foundation for genuine inclusivity,” Dudley told PAX. “Sustainability is such a buzzword right now, but what most people miss is that one of the main pillars is Social. It is not only about treating employees and those in destination humanely. We have to start here, at home, with our neighbours, clients, and visitors. There is no point discussing rebuilding on a fractured foundation.”
“Building Inclusive Tourism: Better Business Discovery Process” takes place on Wednesday, February 16, 2022, from Noon to 1 p.m. EST. Registration is free. To sign up, click here.