Tuesday,  September 27, 2022  4:08 pm

WestJet resumes onboard service & products after 16-month hiatus

  • Air
  •   07-06-2021  11:22 am
  •   Pax Global Media

WestJet resumes onboard service & products after 16-month hiatus
Pax Global Media

After a 16 month hiatus, WestJet is resuming its onboard onboard service, revealing "enhancements to products and services" that were modified due to the COVID-19 pandemic. 

Starting July 6, guests travelling in Premium and Business Cabins will see new offerings: guests in Economy will enjoy the return of full snack and beverage service including the reintroduction of buy on board selections. 

The full details and changes are outlined here

“As we safely bring back the service our guests have been asking for we have taken this opportunity to enhance the onboard experience across all our cabins,” said Robert Antoniuk, WestJet's Chief Operating Officer, in a statement on WestJet's website. “With guests returning to the skies, our world class crews are ready to welcome them back with an elevated inflight experience.”

787 Business & Premium Highlights

On WestJet’s 787 North America and Transatlantic services, meal offerings in the Business and Premium Cabins will feature new choices and "will rotate more frequently to offer more variety and seasonal options," the airline says. 

Menu items will continue to be locally and globally inspired. 


  • Choice of appetizers, entrees and separate dessert or cheese tray service in Business cabin
  • Newly-designed menus with wine and beverage list included
  • New snacks with after take-off aperitif drinks
  • Tray-based service

North America: 

  • Business cabin specialty meals.
  • Newly-designed menus with wine and beverage list included
  • New snack with after-take-off aperitif drinks including French Champagne 
  • Tray-based service
  • Premium cabin Breakfast menu (00:00-09:30) and Lunch/Dinner menu snack-combo offerings

Economy and buy on board 

On all flights longer than 90 minutes in length, WestJet is reintroducing its buy-on-board options and upgrading its product offering to include:

  • Return of full complimentary beverage services with new selections and new purchase offerings
  • New snack-combo offerings

As WestJet welcomes more guests back to the skies, with Safety Above All, the airline has launched its Travel Ready Series  aimed to welcome guests back to travel. 

Travel Ready was created to ensure guests are equipped and prepared with the information they need before, during and after their flight.

Don't miss a single travel story: subscribe to PAX today!