WestJet has introduced non-contact temperature scanning to its entire domestic network "to aid in a more seamless and reliable execution of the Transport Canada interim order," the carrier announced on Thursday (May 21).
This screening further supports the government-mandated health questionnaires that are already in place for guests, the company stated.
Prior to boarding, temperature screening is conducted using a safe, non-contact infrared thermometer.
Before implementing this new process across all 38 domestic stations, WestJet trialled non-contact temperature scanning at its three hubs in Calgary, Vancouver and Toronto from May 11-15 to gauge its operational feasibility.
"As we learn more about COVID-19, particularly as it relates to air travel, we are committed to taking a leadership role in the safety of our people and our guests," the carrier said in a statement Thursday evening.
WestJet has already implemented robust health and safety measures to further reduce the risk of guest and crew exposure to COVID-19, by helping ensure those that are travelling are healthy and fit to fly.
The move follows Air Canada's own temperature screening protocol, which was recently introduced as part of its new CleanCare+ program.
See how the scanning works in the video below.
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