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Transat Holidays & Excellence Group host agent event

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  •   09-29-2014  11:56 am

Transat Holidays & Excellence Group host agent event

The Excellence Group, in collaboration with preferred partner Transat Holidays, hosted a group of travel agents for a unique training event in Toronto last night at Medieval Times.

As "lords and ladies" in attendance dawned the required paper crown, representatives took to the podium to describe their resort portfolio, which includes three Excellence resorts in Riviera Cancun, Playa Mujeres and Punta Cana, The Beloved Hotel in Playa Mujeres, and the first-ever Finest property, also in Playa Mujeres.

According to Angel Ruiz, sales executive, the goal of the event was to educate the trade on the product available, while also introducing the newest addition, set to open on Feb. 12, 2015, ahead of schedule.

While the existing properties have catered primarily to couples and an adults-only crowd, the 450-room Finest will welcome the masses, including couples, mid-size groups and families. The experience will include the exclusive Excellence Club for adults 18-plus to enjoy, Finest Club for guest of all ages, nine all-inclusive international dining options, 17 bars, 12 pools, a state-of-the-art fitness center, full concierge services, ONE Spa, and other high-end amenities. 

Guest suites range from 800 to 3,400 square feet and guests can take advantage of free resort-wide Wifi plus free calling to the U.S. and Canada. Ruiz said there are never hidden costs when booking an Excellence property, noting this is in an effort to keep guests happy and encourage them to return. 

Here's an overview of some highlights of the soon-to-open Finest resort:

Family facilities

- Rooms as follows: Family Suites (featuring a separate bedroom with two beds), Junior Suites with a 150 sq ft pool, plus connecting rooms (featuring an additional hall between the two suites)

- A total area of 27,000 sq ft of children and sports facilities, including a children pool with integrated playground plus a babies & toddlers pool

- Children playground, fountains playground

- Lake with water activities

- Three indoor pavilions by ages: babies & toddlers, children and teenagers

- Mini theater, mini spa

- Food & beverage stations at kids plaza

THE EXCELLENCE CLUB (for adults, +18 years)

Some Excellence Club benefits include:

- Private check-in & check-out / Late check-out & early check-in (subject to availability) 

- Access to Concierge desk (7 a.m. to 11 p.m.), private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets & bar service 

- Private Bistro restaurant for three meals at Lounge, plus private bar at lounge, private pool bar & private beach area

- VIP toiletries 

- Upgraded minibar & room service menu, plus upgraded in-room premium liquor & wine bottle selection

- Two private pools (heated in winter) and two independent Jacuzzis (hot water) at the pool area 

- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately) 

- One Aqua Wellness treatment per person per stay.

THE FINEST CLUB

Some Finest Club benefits include:

- Private check-in & check-out / Late check-out & early check-in (subject to availability) 

- Concierge desk (7 a.m. to 11 p.m.)

- Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets & bar service 

- Private pool bar, two private pools (heated in winter) and one independent Jacuzzi (hot water) at the pool area 

- VIP toiletries 

- Upgraded minibar & room service menu 

- Private beach area & private bar at lounge 

- Upgraded in-room premium liquor & wine bottle selection 

- Room Service Express (menu featuring a number of items that can be delivered almost immediately) 

- One Aqua Wellness treatment per person per stay

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