Friday,  July 1, 2022  1:07 am

Some Air Canada customers can now reroute their flight to Billy Bishop to avoid Pearson

  • Air
  •   06-15-2022  9:18 am
  •   Pax Global Media

Some Air Canada customers can now reroute their flight to Billy Bishop to avoid Pearson
Air Canada has implemented new policies that “will make it easier” for passengers to change flights to avoid long lines at Toronto Pearson. (Pax Global Media)
Pax Global Media

Responding to the long wait times that are being reported at Toronto Pearson airport, Air Canada has implemented new policies that the company says “will make it easier” for passengers to change flights if they want to.  

The new options are available for Air Canada tickets purchased for travel between June 15 and no later than June 30, 2022, the airline wrote on June 15 in a statement posted to its website.

According to the update, customers may change their departing or arrival airport, free of charge, from busy Toronto Pearson Airport (YYZ) to less-hectic Billy Bishop Toronto City Airport (YTZ) – an idyllic island airport in downtown Toronto – within 48 hours of their original flight, if:

  • they are travelling between Toronto and Montreal or Ottawa or;
  • they departing from Toronto with a connection in Montreal or Ottawa or;
  • the last flight in their itinerary arrives in Toronto from a connection in Montreal or Ottawa.

Extended connection times

If an itinerary includes a connection at Toronto Pearson, customers also have the option to change their itinerary free of charge to increase the connection time between flights.

To take advantage of either of these policies, passengers can retrieve their booking within 48 hours and up to two hours before departure, Air Canada says.

“As these changes are voluntary, kindly note that we are not able to make accommodations for differences in cabin and travel option offerings,” the airline noted.

Customers who purchased a ticket with Air Canada Vacations are advised to contact them directly.  

The update comes following a report stating that Air Canada, during the first week of June, cancelled nearly 10 per cent of its flights at Toronto Pearson  over longer-than-usual security and customs processing times and recurring air-traffic-control limitations.


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