Air Canada was named Best Airline in North America for the third consecutive year and recognized for the world's Best Business Class Lounge Dining, Best Airline Staff in Canada, Best Business Class in North America and Best Airline Cabin Cleanliness in North America at the 2019 Skytrax World Airline Awards ceremony held today at the International Paris Air Show.
It is the eighth time in the past ten years the carrier was selected as the Best in North America by the World Airline Awards, which are based on passenger satisfaction surveys of more than 21 million global travellers.
Three years running
"I am very proud that Air Canada has been recognized as the Best Airline in North America for the third straight year and eighth time in ten years," said Calin Rovinescu, president and CEO, Air Canada. "The Skytrax World Airline Awards are global, highly regarded recognitions. Our continued success winning these awards shows we have truly transformed Air Canada into a leading global carrier focused on a superior product offering and customer service excellence. I commend our 33,000 award winning employees whose hard work transporting our customers safely and comfortably has awarded us best airline staff in Canada and is enabling us to compete effectively against some of the largest airlines in the world."
"We also thank our customers for their loyalty and for recognizing our efforts. The fact Air Canada has been repeatedly voted the Best Airline in North America underscores our commitment to continue enhancing all aspects of the travel experience. This includes such innovations as upgrades to our in-flight entertainment systems, the introduction of onboard Wi-fi, new and refurbished lounges, streamlined airport processes, our narrow-body fleet renewal program, a new reservation system to vastly improve bookings management and, next year, a new loyalty program that we aim to make the industry's best."
The Star Alliance, of which Air Canada is a founding member, was also named world's best airline alliance by Skytrax.
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