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Air Canada sets goodwill policy for Italy after spike in COVID-19 cases

  • Air
  •   02-25-2020  11:50 am

Air Canada sets goodwill policy for Italy after spike in COVID-19 cases

Following a spike in COVID-19 cases in northern Italy, Air Canada has instituted a goodwill policy, allowing more flexibility for those with plans to visit the destination, should they no longer wish to do so.

Customers who may want to delay their travel plans or alter their destination may do so at no additional cost. The policy was originally enacted for those travelling between Feb. 24, 2020 and March 2, 2020 to rebook up to March 31, 2020 at no charge

The airports in Italy covered by the policy are Milan, Turin, Florence, Venice and Verona.

According to CNN, Italy now has the highest number of confirmed cases of the infectious virus outside of Asia, after 54 new cases were detected in the country's north overnight on Feb. 24, bringing the total to 283.

Italy's Ministry of Health is reporting that the majority of confirmed cases are heavily concentrated in the Lombardy region (212 cases, six dead), followed by Veneto (38 cases, one dead); and Emilia Romagna (23 cases). Tuscany has confirmed two cases, and Sicily has reported one case.


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