Monday,  August 8, 2022  7:01 pm hosts successful 2016 conference hosts successful 2016 conference
Christine James, vice-president - Canada, welcomed nearly 1,300 agent members to its 18th International Conference & Trade Show, held at the Diplomat Resort & Spa in Hollywood, Florida.

Collectively, the members in attendance this year alone represented in excess of $1.21 billion in supplier partner cruise and tour sales for 2015. With the 2016 Conference theme “Connect More,” attendees had more than 130 hours of classes and seminars, a Supplier Partner Trade Show, General Sessions and Supplier Partner Connections to connect and network. Of those agents in attendance, approximately 140 were from Canada.

Keynote speakers at this year’s event included Royal Caribbean CEO Richard Fain, Norwegian Cruise Line president/CEO Frank Del Rio, Carnival CEO Arnold Donald and G Adventures Founder/CEO Bruce Poon Tip.

During the conference, announced new features for its AgentMate platform. Designed as a fully-integrated travel agency business operating system, AgentMate now also features a complete communications management solution including automated and customizable client messaging and an AgentMate app for smartphones, so members have access to the system and all client information in the palm of their hand.

A total of 20 Cruise Holidays agencies also earned 2016 President’s Circle status based on their overall gross profit or their year-over-year growth, with approximately half in each category. For a full list of all President’s Circle winners, go here.