The Travel Industry Council of Ontario’s (TICO) Board of Directors, on June 29, 2021, approved 31 claims against Albarkah Travel and Tours Inc. to assist 94 consumers who did not receive the travel services for which they had paid.
Claims totalled $124,700.64. One claim was denied as it was not based on a payment for travel services.
In addition, three claims against Tucan Travel Inc. were approved assisting four consumers who did not receive the travel services for which they had paid.
Claims totalled $9,248. Seven claims were denied as the consumer purchased their travel services from an out of province travel retailer.
The combined approved claims totalled $133,948.64 assisting 98 consumers.
The Ontario Travel Industry Compensation Fund is wholly financed by the industry to protect consumers who do not receive the travel services for which they paid, due to the insolvency or bankruptcy of an Ontario-registered travel agency or travel wholesaler or due to the cessation of an end supplier airline or cruise line.
The Fund only covers consumers who have booked through an Ontario-registered travel agent.
The Fund is administered by TICO.
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