Thursday,  February 25, 2021  5:47 pm

TDC benefits from FAC & MAC members

  • Agency
  •   02-11-2021  8:30 am
  •   Pax Global Media

TDC benefits from FAC & MAC members
Left: Ellen Hartfelder, Marlin Travel; Anita Spier, Myles TravelPlus (top, right); Denise Luciani, Marlin Travel (bottom, right)
Pax Global Media

Transat Distribution Canada (TDC) has leveraged its Franchise Advisory Council and Members Advisory Council (FAC & MAC) to support its network on several critical topics during the pandemic. 

The council is made up of a dozen owners of franchised and affiliated agencies. 

On the eve of the first working committee of the year, which will focus on business resumption following the COVID-19 pandemic, the TDC network wishes to emphasize these committed entrepreneurs' ongoing contributions. 

"TDC's management team has always relied on its FAC & MAC to take the pulse of the market or to identify trends in travellers' purchasing intentions," said Kimberley Wood, national director, franchisees and affiliates. "In recent months, the role of the FAC & MAC has evolved in response to the events we are experiencing and has been very active and proactive on many fronts." 

"They have virtually met many times in the past months, and the items raised during these meetings have notably supported the development of many key projects, like TDC's campaign on the value of the travel professional and more recently, the brand-new professional fees grid and accompanying training".

Wood adds that "several hot topics will be on the FAC & MAC's radar in 2021, including everything involving the resumption of agency operations and preparation for a return to a certain normality." 

"It is, therefore, my pleasure to offer my heartfelt thanks to each agency owner in the FAC & MAC for their resilience, their remarkable contribution and their willingness to work together for this ordeal to be put behind us as soon as possible," she said. 

The FAC and MAC, which has been in place for more than ten years, is an advisory committee composed of approximately a dozen owners of franchised agencies. 

Its mandate is to represent all franchisees and affiliates of the TDC network in Ontario, British Colombia, Alberta, Manitoba, Saskatchewan and Yukon. Le Conseil des Membres, or Members Council, is the equivalent for Quebec based agencies.

2021 FAC & MAC Members

Sara Crowhurst, The Travel Place Travelplus – Campbell River (British Colombia)

Ellen Hartfelder, Marlin Travel - Spruce Grove (Alberta)

Mary Larocque, Marlin Travel - Peterborough (Ontario)

Sandi Levinton, Marlin Travel - Saskatoon (Saskatchewan)

Denise Luciani, Marlin Travel - Brantford (Ontario)

Peggy McKnight, Marlin Travel - Cambridge (Ontario)

Tina Morra, The Travel Firm - Woodbridge (Ontario)

Marion Rose, Elgin Travel Cruises Travelplus - St-Thomas (Ontario)

Tisha Saunders, Marlin Travel - Orangeville (Ontario)

Anita Spier, Myles TravelPlus – Dundas and Beamsville (Ontario)

Sam Patel, Airline Ticket Center - Calgary (Alberta)

John Wood, Durham Travel - Courtice (Ontario)


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