“Robust” NDC solution for FCTG independent agents goes live

A subsidiary of Flight Centre Travel Group (FCTG) has launched what it calls an “advanced and comprehensive platform” for airline content distribution from multiple sources, whether it be traditional filed content, NDC-led, or low-cost carrier content.

TPConnects, a majority-owned subsidiary of FCTG, says its solution has a range of features, including a state-of-the-art online booking engine, travel content aggregation, and efficient management of various travel-related services.

The solution won’t just broaden customer options but “also lead to greater client satisfaction and loyalty, and with its streamlined booking processes, save agents time and money,” the company says.

“By connecting to a broader network of airlines and travel suppliers, agents will be able to increase revenue streams, tap into new markets and customer segments, and ultimately generate more sales.”

Coming soon to Canada

The TPConnects solution is currently available for FCTG Independent agents in Australia, but there are rollouts planned for Canada, the United States, New Zealand and South Africa, the company says.

“We are pleased to have launched our platform for FCTG Independent,” said TPConnects CEO Rakshit Desai, in a press release. “This launch validates the product market fit and global potential of the TPConnects platform. We will continue to build NDC solutions that unlock modern retailing opportunities for the industry.”

READ MORE: Are travel agencies ready for NDC? Air Canada’s Mark Nasr talks Sabre, surcharges & more

FCTG Independent Global Director of Operations Astrid Richardson added how “we are equipping our independent travel entrepreneurs with the tools they need to thrive in a dynamic marketplace, ensuring unparalleled customer experiences and fueling business growth.”

FCTG Independent Operations Improvement Manager Mark Horwood, also noted that TPConnects’ platform boasts a user-friendly interface that “seamlessly guides travel professionals through their daily operations.”

“Its intuitive layout, streamlined workflows, and diverse range of tools enable agencies to achieve exceptional efficiencies, making it an industry-leading and functionally robust platform,” Horwood stated.

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